Welcome to Chitra Lights! Our Shipping Policy outlines important information regarding order processing, shipping methods, delivery times, and related terms and conditions. Please review the following guidelines carefully:

1. Order Processing:

a. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email with details of your purchase. Please review this confirmation carefully to ensure accuracy. If you notice any errors or discrepancies, kindly contact our customer service team as soon as possible.

b. Processing Time: Orders are typically processed and dispatched within [X] business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Methods:

a. Domestic Shipping: We offer shipping services within [Country] to deliver your orders to your designated shipping address. We partner with reputable courier services to ensure reliable and secure delivery of your packages.

b. International Shipping: For international orders, we provide shipping services to select countries. Shipping fees and delivery times may vary depending on the destination. Please refer to our International Shipping section or contact our customer service team for more information.

3. Delivery Times:

a. Domestic Delivery: Once your order is dispatched, domestic delivery typically takes between [X to Y] business days. Please note that delivery times may vary depending on your location, courier service availability, and any unforeseen circumstances such as weather delays or customs clearance.

b. International Delivery: International delivery times vary depending on the destination country, customs clearance procedures, and other factors. Generally, international orders may take between [X to Y] business days for delivery. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.

4. Order Tracking:

a. Tracking Information: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package during transit.

b. Tracking Updates: Please allow up to [Z] hours for tracking information to be updated in the courier’s system after receiving your shipping confirmation email. If you encounter any issues or delays with tracking your order, please feel free to contact our customer service team for assistance.

5. Shipping Costs:

Shipping costs are calculated based on the weight of your order, shipping destination, and selected shipping method. The shipping fees will be displayed during the checkout process before you complete your purchase.

6. Shipping Policy Updates:

We reserve the right to update or modify our Shipping Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website after the posting of changes constitutes acceptance of those changes.

7. Contact Us:

If you have any questions, concerns, or require assistance with shipping, please don’t hesitate to contact our customer service team at lighting.chitra@gmail.com or +91 90164 25662 / +91 98241 00815. We are here to assist you and ensure that your shopping experience with Chitra Lights is enjoyable and hassle-free.

Thank you for choosing Chitra Lights for your lighting needs. We appreciate your business and look forward to serving you!